Fire alarms

Fire Alarm Servicing and Maintenance Contracts

Planned six-monthly servicing for all major panel brands, with clear reports that show your fire risk assessor and insurer exactly what was tested.

BS 5839-1 recommends that a competent person inspects and services your fire alarm system at intervals of no more than six months. Each visit tests a share of the detectors, all the call points over the year, the panel, the batteries and the standby power, and checks that nothing in the building has changed in a way that affects the system.

We service conventional, addressable and wireless systems from all the major manufacturers. Every visit ends with a written report that lists what was tested, any faults found, and any variations from the standard that need a decision from you. Faults are priced clearly, and we will not carry out chargeable work without your approval.

If your system has a history of false alarms, we look at the pattern in the logbook and the panel event log, then recommend practical fixes such as a change of detector type, repositioning, or a review of the cause and effect.

What is included

  • Six-monthly inspection and servicing visits
  • Detector functional testing on a rolling schedule
  • Call point, sounder and visual alarm device checks
  • Battery and charger load tests
  • Logbook review and false alarm analysis
  • Written service report after every visit
  • Reactive call-outs for faults
  • Annual review of building changes that affect the system

Who it is for

  • Landlords and managing agents
  • Facilities managers
  • Housing associations
  • Schools and colleges
  • Retail and hospitality
  • Industrial estates

The rules in each UK nation

England

Rented homes in England must have a smoke alarm on each storey used as living accommodation and a carbon monoxide alarm in any room with a fixed combustion appliance, other than a gas cooker. HMO licence conditions set by the local council often go further and call for a mains-wired, interlinked system to BS 5839-6.

Wales

Under the Renting Homes (Wales) Act 2016 and its fitness for human habitation regulations, landlords must fit a working, mains-powered smoke alarm on each storey of a rented home, interlinked with each other, and a carbon monoxide alarm where there is a combustion appliance.

Scotland

Since February 2022, every home in Scotland must have interlinked fire alarms: a smoke alarm in the living room, a smoke alarm in every circulation space such as hallways and landings, and a heat alarm in the kitchen, plus a carbon monoxide alarm where there is a fixed combustion appliance or flue.

Northern Ireland

Private tenancies in Northern Ireland must meet the fitness standards set by the Department for Communities, including working smoke, heat and carbon monoxide alarms. HMOs are licensed by councils under the Houses in Multiple Occupation Act (Northern Ireland) 2016, which sets fire detection standards as licence conditions.

How a job runs

  1. Tell us about the building

    Use the form or send us your fire risk assessment action plan. A few details on height, use and current systems are enough to start.

  2. Survey or desktop review

    Where we need to see the building, we visit. For some jobs, such as EWS1 scoping, we start with the documents you already hold.

  3. Fixed quote

    You get a written, fixed price with a clear scope. Nothing chargeable happens without your approval.

  4. Work and certification

    Our engineers carry out the work and leave the right certificates, photographs and logbook entries.

  5. Records and reminders

    Reports are filed by building and we remind you before the next test, inspection or review is due.

Questions we are often asked

How often should a fire alarm be serviced?

BS 5839-1 recommends inspection and servicing at intervals of no more than six months. Your fire risk assessment may set a shorter interval for higher-risk premises.

Can you service a system someone else installed?

Yes. We service all major brands. On the first visit we carry out a full inspection so we know the condition of the system before we take responsibility for it.

Who should do the weekly test?

The weekly test is normally carried out by a member of your staff or a site manager, using a different call point each week. We can train your team and supply a test rota as part of the contract.

Do you offer remote monitoring?

Yes. We can connect suitable panels to an alarm receiving centre so that an alarm is passed on even when the building is empty.

Fire alarm servicing and maintenance near you

We provide fire alarm servicing and maintenance in every town and city below, and everywhere in between.

England

Request a quote

Tell us about the building and what you need. We reply within one working day with next steps or a fixed quote.

  • Fixed prices, agreed before any work starts
  • Written reports and certificates for every visit
  • Coverage across England, Scotland, Wales and Northern Ireland